How to Add a Clear User Field Action in Manychat
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This guide will walk you through the process of adding a "Clear User Field" action within your Manychat automation flows. This action allows you to remove specific data stored in a user's profile, which can be useful for resetting information or managing contact data.
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Here's how to add a clear user field action in Manychat
- Navigate to Automations
From your Manychat dashboard, locate and click on the 'Automation' option in the left-hand navigation sidebar. This will take you to your list of existing automation flows.
- Open an Automation Flow
On the 'My Automations' page, select the specific automation you wish to edit by clicking on its entry in the list. This will open the visual flow builder for that automation.
- Add a New Action Step
In the automation flow builder, click the blue plus (+) button to add a new step. Then, in the right-hand panel, click 'Actions' under the 'Logic' section to add an action block to your flow.
- Choose Clear User Field
After adding the action block, click '+ Action' in the sidebar. A modal titled 'Perform next actions...' will appear. From the left menu, select 'Contact data', then click 'Clear User Field' from the options.
- Specify User Field to Clear
Once 'Clear User Field' is selected, an input field will appear in the sidebar. Click this empty text field, and a dropdown list of available user fields will appear. Select the specific user field you wish to clear.
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Frequently Asked Questions
The 'Clear User Field' action removes any data currently stored in a selected user field for a contact within your Manychat system. This effectively resets that specific piece of information.
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