How to Add an "Add Tag" Action in Manychat
In this article
This guide will show you how to add an "Add Tag" action to your automations in Manychat, allowing you to categorize contacts for better organization and segmentation.
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Here's how to add an "add tag" action in Manychat
- Access Automations
Begin by navigating to the Manychat dashboard. On the left sidebar, locate and click the "Automation" option to view your existing automation flows.
- Open an Existing Automation
From the list of automations, select the specific automation flow where you wish to add the tag action. Clicking on it will open its visual editor.
- Add a New Action Step
Within the automation flow editor, click the blue plus (+) button, typically located on the right side, to add a new step to your sequence.
- Select "Actions" Category
A menu of step types will appear. Scroll down this menu and click on "Actions" found under the "Logic" section to choose an action-based step.
- Choose "Add Tag" Action
In the left panel that appears, click the "+ Action" button. Then, from the list of action categories, select "Contact data" and finally click "Add Tag" to specify this action.
- Assign a Tag
Click the text field labeled "Add Tag" to open a dropdown list. From this list, select the specific tag you want to assign to contacts when this action is triggered.
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Frequently Asked Questions
The "Automation" menu is located on the left sidebar of the Manychat dashboard, typically listed among other navigation options like Home, Contacts, and Live Chat.
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