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How to Cancel a Xero Subscription

·2 min read
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Canceling your Xero subscription is a straightforward process that can be completed directly from your account dashboard. Whether you're switching to a different accounting solution or no longer need the service, Xero provides a clear path to end your subscription.

This tutorial walks you through the entire cancellation process, from accessing your billing settings to confirming the cancellation with your reason for leaving. The process takes just a few minutes and ensures your subscription is properly terminated.

Here's how to cancel a xero subscription in Xero

  1. Navigate to the Company section by clicking the 'Company' tab in the top-left area of your Xero dashboard.
  2. Choose 'Subscription and Billing' from the available menu options.
  3. Click on 'Manage Subscription' to access your subscription settings.
  4. Locate the subscription plan you want to cancel and click the 'More Options' button next to it.
  5. Select 'Cancel Subscription' from the dropdown menu to begin the cancellation process.
  6. Choose your reason for canceling from the provided options and click 'Confirm Cancellation' to finalize the process.

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Frequently Asked Questions

No, you'll typically retain access to your Xero account until the end of your current billing period. After that, your account will be downgraded to a read-only state where you can view but not edit your data. Xero keeps your data for a period of time even after cancellation.