How to Add the Service Desk Power-Up to a Trello Board
In this article
The Service Desk Power-Up by Hipporello transforms your Trello board into a client communication hub, allowing you to manage support requests directly from forms and emails. Follow these steps to add it to your Trello board.
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Here's how to add the service desk power-up to a trello board in Trello
- Access Your Trello Boards
Begin by navigating to your Trello boards from the main interface. This will display all available boards in your workspace.
- Select a Specific Board
Choose the Trello board where you intend to add the Service Desk Power-Up. Click on the board's title or image to open it.
- Open the Board Menu
Once inside your chosen board, locate and click the "More options" (three dots) button, usually found in the top-right corner, to reveal the board's menu.
- Navigate to Power-Ups
From the opened board menu, select the "Power-Ups" option. This will take you to the Power-Ups directory where you can browse and add integrations.
- Find the "Sales & Support" Category
In the Power-Ups directory, scroll down the left sidebar until you find and click on the "Sales & support" category to filter the available Power-Ups.
- Add the Service Desk Power-Up
Locate the "Service Desk (Form, Email) by Hipporello" Power-Up within the "Sales & support" category and click its corresponding "Add" button.
- Confirm Installation
A confirmation dialog will appear. Click the "Add" button within this dialog to finalize the installation of the Service Desk Power-Up to your board.
- Verify Power-Up Activation
After installation, the Service Desk Power-Up will be successfully added to your Trello board. You can confirm its presence by seeing the "Settings" button next to its name.
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Frequently Asked Questions
It's a Trello Power-Up designed to streamline client communication by turning forms and email submissions into Trello cards, effectively creating a help desk portal.
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