How to Add the Freshdesk Power-Up to a Trello Board
In this article
The Freshdesk Power-Up integrates your customer support tickets directly into your Trello board, allowing your team to manage support tasks alongside other project work. This guide will walk you through the steps to add the Freshdesk Power-Up to your Trello board.
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Here's how to add the freshdesk power-up to a trello board in Trello
- Access Your Trello Boards
Begin by navigating to your Trello workspace. From the main dashboard, click on the "Boards" option located in the left sidebar to view all your available boards.
- Open a Specific Board
Once you are on the "Boards" page, select the specific Trello board where you intend to integrate the Freshdesk Power-Up. This will open the chosen board.
- Navigate to Power-Ups
On your selected Trello board, click the "More" (three dots) menu button, typically found in the top-right corner. From the dropdown menu that appears, select the "Power-Ups" option.
- Find the Freshdesk Power-Up
In the Power-Ups marketplace, scroll down to browse the categories. Click on "IT & project management" in the left sidebar to filter the list and easily locate the Freshdesk Power-Up.
- Install the Power-Up
After finding the Freshdesk Power-Up, click the "Add" button associated with it. A confirmation dialog will appear; click "Add" again to finalize the installation and integrate Freshdesk with your Trello board.
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Frequently Asked Questions
The "Boards" option is located in the left sidebar of your Trello home screen, usually near the top. Clicking it will display all your Trello boards.
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