How to Close a Jira Ticket
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In this article
Here's how to close a jira ticket in Jira
- Navigate to and open your target ticket within Jira.
- Locate the current status field displayed on the ticket.
- Click on the status field to reveal available status options.
- Select 'Done' or your organization's equivalent completion status from the dropdown menu.
- As an alternative method, navigate to the board view and click-hold the ticket to drag it into the Done column.
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Frequently Asked Questions
When you close a ticket in Jira, it receives a completion status and moves out of active workflow columns. The ticket remains accessible for reference but is no longer considered part of ongoing work.
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