How to Access Documents in DocuSign

April 9, 2026·2 min read

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Here's how to access documents in DocuSign

Go to www.docusign.com and click 'Access Documents' at the top of the page.
Open the email containing your DocuSign notification.
Copy the unique security code provided in the email.
Return to DocuSign and paste the code into the 'Security Code' field.
Press the 'Go' button to open your document.
Click 'Close' when you're finished viewing the document.

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Frequently Asked Questions

What should I do if I can't find the security code in my email?

Check your spam or junk folder first, as DocuSign emails sometimes end up there. If you still can't locate it, contact the document sender to resend the notification email with a new security code.

How long is a DocuSign security code valid?

DocuSign security codes typically remain valid for the duration specified by the document sender, which can range from a few days to several months. The expiration date is usually mentioned in the notification email.

Can I access my DocuSign documents without a security code?

If you have a DocuSign account and are logged in, you can access your documents through your account dashboard. However, for guest access or when specifically directed to use the 'Access Documents' feature, you'll need the security code provided in the email.

Here's how to access documents in DocuSign

Frequently Asked Questions

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