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How to Access Documents in DocuSign

·2 min read
In this article

DocuSign provides a secure way to access your important documents through their web portal using unique security codes. This method ensures that only authorized recipients can view sensitive documents that have been shared with them.

Whether you're accessing contracts, agreements, or other business documents, this tutorial will walk you through the simple process of retrieving your DocuSign documents safely and efficiently.

Here's how to access documents in DocuSign

  1. Go to www.docusign.com and click 'Access Documents' at the top of the page.
  2. Open the email containing your DocuSign notification.
  3. Copy the unique security code provided in the email.
  4. Return to DocuSign and paste the code into the 'Security Code' field.
  5. Press the 'Go' button to open your document.
  6. Click 'Close' when you're finished viewing the document.

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Frequently Asked Questions

Check your spam or junk folder first, as DocuSign emails sometimes end up there. If you still can't locate it, contact the document sender to resend the notification email with a new security code.